More departments & phone lines
For changes to account information. For a local unit, gate or lost-key issue, contact the facility manager.
Telephone
Website sign-in assistance
The FAQ lists this number specifically for difficulty signing into the website. Facility issues should go to the local manager.
US
Source: extraspace.comSource checked Oct 30, 2026
Before getting in touch
Extra Space Storage lists a telephone for Account information updates. Note the model and where you purchased the item.
- Keep photos of the model or damaged part for the company.
- Keep proof of purchase ready.
- For a service visit, confirm the address privately.
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