Contact options
Owala’s contact page lists a customer-service phone, email and links for replacement parts and warranty requests. A bottle defect, a missing parcel and an order change are separate matters. Keep the purchase details and product model ready so the company can identify the correct item.
Before getting in touch
Owala lists a telephone for Customer service. Note the model and where you purchased the item.
- Find the manufacturer and model on the product label.
- If a retailer sold the item, check its returns process.
- Keep photos of the model or damaged part for the company.
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